Our operations remain normal and all orders are shipping on a daily basis. In our Wayne, New Jersey fulfillment center we have we have enforced internal policies and procedures to ensure the safety of our employees & sustain operations to both support our clients and our employees livelihoods.
We are monitoring the recommendations of the CDC, WHO, OSHA as well as state and federal governments to assist in providing guidance to protect our team and prevent the spread within our company & communities. Along with training our employees in best practices for prevention of exposure, helping to understand routes of transmission both at home and in our facilities, we are also practicing common sense preventative measures. Some of the policies we are implementing in our facilities are below:
We remain committed to maintaining normal operations. It is our expectation that we will remain operational with no interruptions and are employing the aforementioned measures to minimize exposure and transmission. This is a fluid situation with new government restrictions & limitations being contemplated and imposed daily. Unlike many service businesses, ours is primarily an operations business involving the handling of product, as such it is not possible to provide our service to our customers with our team members working from home.
Shipping of packages to our client’s customers involves packing items into corrugated boxes and various types of envelopes. We are requiring all pickers & packers to wear protective gloves while handling product to prevent possible contamination of package surfaces. The CDC and WHO has provided guidance that the likelihood of the virus contaminating corrugated and other shipping containers is low, and these packages typically travel in the carrier networks for several days. We recommend incorporating statements on your website checkout page about this information as it is stated by the governmental authorities.
Shipping carriers (UPS, Fedex, USPS) are operating as normal and providing updates on any affects to their delivery networks and they may be changing daily. We will continue to monitor their updates.